Questions hosts ask

Portez gives each of your properties a digital guidebook that guests open by scanning a QR code or following a link. It carries your WiFi password, check-in details and house rules, plus notices and places nearby. There is no app for guests to download and no account for them to create.

Hosts letting one or more properties short-term, mainly in Cyprus and the wider Mediterranean. It works whether you let nightly, for a season, or on longer tenancies.

No. Portez takes nothing from your room revenue and is not involved in your bookings. We are paid through the monthly subscription only.

No. The portal opens in whatever browser is already on their phone. No app, no account, no password.

Starter is €15 a month for one property, Growth €35 for up to five, and Pro €65 for unlimited properties. One subscription covers your whole portfolio, so the more properties you have the better the economics get.

No. Setting up is free and there is no payment step yet. The plan prices are published on the homepage.

Not yet. Today the portal covers WiFi, check-in details, house rules, notices and places nearby.

A short form in three steps: a name, the address (found as you type) and the basics, such as bedrooms and check-in times. Amenities are suggested from the property type, and everything can be edited.

Your address, your WiFi network name and password, and your check-in and check-out times. That is enough to publish. Everything else can be added later.

Each property gets its own link and a QR code you can print and put up in the property, or send ahead of arrival. Scanning it opens the portal straight away.

Yes. You add them one at a time and manage them all from a single dashboard. Your plan sets how many you can have.

Yes. House rules, notices, check-in details and WiFi are all yours to edit, and changes appear in the portal without you having to reissue the QR code.

Anyone holding the portal link can open that portal, so treat it as you would a key. Portal pages are not indexed by search engines and are blocked in our robots file. The link stays the same from one stay to the next, and it cannot yet be changed from your dashboard.

Add them as a guest with the dates of their stay. Each stay gets its own access code, which you can send in the guest's invite from Portez. The code works from the day before check-in until check-out, and stops if you cancel the stay or mark it as checked out. Passes for people who are not staying, such as a cleaner or a visitor, are not available yet.

Not to open a portal. Where you choose to collect guest details, you decide what to collect and why — you are the data controller for that information and Portez processes it for you.

The guest's access code stops working. The property's portal link stays the same for the next guest, so anyone who kept it can still open the portal's general information, such as the WiFi and house rules.

If you let self-service holiday accommodation in Cyprus, yes. It must be entered in the Register of Self-Service Accommodation held by the Deputy Ministry of Tourism before it is advertised or let, and the registration number must appear in your advertising. Operating without it carries fines and daily penalties for continuing breaches. Portez does not check or verify registration numbers — that responsibility stays with you.

You are the controller for information about your guests, because you decide what to collect and why. Portez acts as your processor and handles it on your instructions.

No. Suggestions come from public data sources and our own ranking rules. They are not paid placements unless we say so, and they are not an endorsement or a safety check of any business.

Only hosts. Guests and visitors never register — they reach their portal through the link, QR code or access code their host gives them.

Yes. You can sign up and sign in with a Google account, or with an email address and password.

Yes, at any time. There is no minimum term and no cancellation fee.

Your guest portals stop working. Exporting your data or deleting your account yourself is not available in the dashboard yet.

It answers only from the information you give it and our curated local list. When it doesn't know, it says so and shows your contact details. It never promises refunds, late check-out or discounts on your behalf.